Company Name: Auto Torque Ltd

Registered Address: [Insert Business Address], Lagos, Nigeria

Contact: [Email] | [Phone Number] | [Website]

 

⸻

 

1. Acceptance of Terms

 

By accessing or using our services (website, WhatsApp, in-person consultations, or any other platform), you agree to be bound by these Terms and Conditions. If you do not agree, please do not use our services.

 

⸻

 

2. Our Services

 

Auto Torque Ltd provides:

•Vehicle importation from the USA, Canada, and Europe

•Licensed auction bidding services

•Direct vehicle sales in Nigeria

•Agent and brokerage services for car dealerships

•Customs clearance and delivery (30–40 days)

•Pre-purchase advice and vehicle sourcing based on customer preferences

 

⸻

 

3. Client Responsibilities

•Clients are responsible for providing accurate details regarding their vehicle preferences, budget, and delivery location.

•Payment schedules must be followed as agreed. Any delay may affect vehicle bidding, shipping, or clearing timelines.

•Clients are responsible for verifying all terms before confirming any order or transaction.

 

⸻

 

4. Payment Terms

•Preorders and auction bids require an upfront deposit (usually 60%–80%) before bidding.

•Final balance must be paid before vehicle release in Nigeria.

•All payments are to be made to Auto Torque Ltd’s official bank account. We do not accept cash deposits without a company-issued receipt.

 

⸻

 

5. Delivery Timeline

•Estimated delivery time is 30 to 40 working days from the date of purchase (auction or direct).

•Delays due to port congestion, customs, or shipping lines are not the responsibility of Auto Torque Ltd but will be communicated promptly.

 

⸻

 

6. Vehicle Condition & Inspection

•Vehicles are sourced based on client specification and budget.

•For auction/import vehicles, Auto Torque Ltd provides available inspection reports and photos prior to bidding.

•Final condition may vary slightly depending on transport, customs handling, and age of the vehicle.

•Local direct sales vehicles may include a certified inspection report upon request.

 

⸻

 

7. No Warranty Disclaimer

 

Unless explicitly stated, all vehicles are sold “as-is” with no warranty. However, Auto Torque Ltd can assist clients in obtaining optional mechanical or insurance-backed warranties where available.

 

⸻

 

8. Buyback Protection (When Applicable)

•Auto Torque Ltd is working with local insurance partners to offer buyback protection for select used vehicles.

•Terms of such protection will be defined separately in your contract or insurance addendum.

 

⸻

 

9. Limitation of Liability

 

Auto Torque Ltd shall not be held liable for:

•Losses arising from third-party services (shipping lines, customs, port agents)

•Delays due to force majeure (strikes, government actions, natural disasters)

•Client’s failure to provide accurate instructions or payments

 

⸻

 

10. Refund Policy

•Auction deposits are non-refundable once bidding has commenced.

•Preorder cancellations attract a penalty of up to 25% to cover processing and logistics.

•Direct sales cancellations may be eligible for partial refund if the vehicle has not yet been delivered.

 

⸻

 

11. Dispute Resolution

 

All disputes shall be resolved amicably. If unresolved, matters shall be referred to arbitration in Lagos, Nigeria, in accordance with the Arbitration and Conciliation Act Cap A18 LFN 2004.

 

⸻

 

12. Intellectual Property

 

All content on our website and communication channels is the property of Auto Torque Ltd and must not be reused or copied without permission.

 

⸻

 

13. Amendments

 

Auto Torque Ltd reserves the right to amend these Terms and Conditions at any time. Updates will be posted on our website or communicated directly to active clients.

 

⸻

 

14. Governing Law

 

These Terms shall be governed in accordance with the laws of the Federal Republic of Nigeria.